Can I use the phone outside of Spain ?

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International roaming is blocked on your phone which means your cell phone WILL NOT WORK outside of Spain . This is because roaming charges are two to three times more expensive than normal rates, as there is a much higher risk in the case of loosing or get stolen the cell phone because the limits do not apply outside of Spain.

You will be unable to receive calls while traveling outside Spain if you do not activate the roaming service. If you want to activate your roaming privileges while traveling outside of Spain , you must call or email APELCOM to determine the rates and conditions a minimum of one week prior to the departure date.

It is important to notice that fees are very different while you are in roaming mode. Outside of Spain , incoming calls or messages are not free. Both incoming and outgoing calls can be shockingly expensive and vary per country. Even checking voicemail messages will carry between € 0.70 and € 1.50, depending on the country in which you are traveling. Remember it is easy to incur high charges if you do not carefully monitor how much you use your phone or if you lose it!

Special NOTE on roaming: The roaming is locked by default, but if it were somehow active (i.e. because of an Operator mistake) you would be responsible for the charges of calls or SMS made or received outside of Spain. Be careful not to use this service unless you have signed up and paid the deposit beforehand.