International Roaming: Am I able to use the phone all over Europe?

* The rates and conditions above only apply in Spain is complete territory.

* Initially your phone will only work within Spain , and you must contact SAT (Apelcom®) in order to activate international roaming.

* Rates while you are roaming are different, and incoming calls are not free when you are outside of Spain .

Although SAT (Apelcom®) cell phones work all over Europe, they are initially restricted for roaming use. If you want to activate this feature you must follow a procedure and make a new deposit to activate the roaming service. We advise you that:

• Incoming calls are not free. The price per minute of incoming & outgoing calls depends on the country you are in. We can not assure a fixed rate. As such, the rates will be much different from your plan within Spain, and much more expensive in general (i.e. 1.00/min).
• Incoming text messages are not free. Incoming and outgoing text messages cost from 0.30€ to 0.90€ depending on the country’s operator.
• Voice mail of any type is also charged.
• Procedure: Visit our webpage ? fill out and sign the “Roaming” form and return it to us by fax or by visiting the office. A new deposit of 150.00€ or 250.00€ is compulsory. Please read carefully all new conditions before signing. Note that the roaming service is not allowed on the last month of your program in Spain.
• Mundial Card: We recommend using our International Card as a much more convenient and safe way to call while being abroad.

NOTE: The roaming is locked for default anyway if it was activated (because of a Operator mistake) you will be the responsible of the charges that will be produced out of Spain

>> You can also activate international roaming By downloading, filling out and send this document by fax (to 91 789 78 24) or scanning and send it by mail (to This e-mail address is being protected from spambots. You need JavaScript enabled to view it )