Call Rates
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TAXES NOT INCLUDED in all rates.

* International calls through the SAT access -"A Intl Call“- that are made to land lines and cell phones in USA and Canada, as to land lines in the European Union (Germany, France, and Ireland, etc). For other countries or destination rates check the information on the SAT Web

Conditions of contract:

1. Calls to USA or EU (EU landlines) through “A Intl. Call” or "Acceso Internac". Check in other countries (subject to change in other countries)

2. First minute complete, every other minute in Spain counted by seconds

3. Other calls or services will be charged at the operator’s official corporate rates

4. 3.00 € rental fee, if applicable.

5. Taxes not included in specified rates or other specified prices in this contract

6. Conditions applied until Cancellation Contract is presented to SAT

7. SAT may cancel the Contract if the phone has had no use for two consecutive months or anytime due to failure in payment of the monthly bill
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      CUSTOMER SERVICE

      For problems about your cell phone, your sim card or your monthly limit, send an e-mail to moviles@satecno.es or call the Costumer Service Monday to Thursday (9 am -14pm and 15pm -5 pm) and on Friday (9am – 15pm) except holidays and weekends. For questions regarding billing we will answer you ONLY by e-mail.

      Calling from your cellular, dial 1050, listed as SAT (0.09€/min. if you have exceeded the 300 min. flat rate, if not call is included in it )

      Calling from landlines or public phones, dial 902 883 089 (Free Toll # from a landline / house phone)

      If your phone is lost or stolen, call immediately: (0034) 645 253 522 => 24h/7 days. This # is only to be used in this case

      To contact your voice mail and to retrieve your voice messages: call 0177 (it is free to check your messages)

      To receive calls in your SAT cell from the U.S, a country code must be dialed:  011 34 + your cell phone number.

      To extend your limit, call Customer Service or e-mail us. During weekends please fill out a “Limits” e-mail available from our website.